These Website Terms & Conditions (“Terms”) govern your access to and use of the MortgageXpress website and any information, tools, forms, or services made available through it.
By accessing or using this website, you agree to be bound by these Terms.
In these Terms:
“You” / “Your” means any person accessing or using this website.
“We” / “Us” / “Our” means MortgageXpress Pty Ltd.
“Website” means www.mortgagexpress.com.au and any related pages.
“Services” means information, forms, tools, and credit assistance services made available via the website.
2.1 MortgageXpress provides credit assistance services and general information relating to home loans, commercial loans, SMSF lending, and related finance products.
2.2 Information provided on this website is general in nature only and does not take into account your personal objectives, financial situation, or needs.
2.3 Any loan recommendation or assistance will only be provided after a full assessment of your individual circumstances, in accordance with applicable Australian credit legislation.
2.4 All loans are subject to lender or funder assessment, eligibility criteria, and approval.
3.1 You agree to use this website lawfully, responsibly, and for its intended purpose.
3.2 You must not:
misuse or interfere with the website or its functionality;
attempt to gain unauthorised access to systems or data;
upload or transmit harmful code, malware, or viruses;
use the website in a way that exposes us to legal or regulatory risk.
3.3 You are responsible for ensuring that any information you provide to us is accurate and complete.
4.1 We endeavour to ensure the website is available and accurate, but we do not guarantee uninterrupted access or that content will always be current or error-free.
4.2 We may suspend, withdraw, or change any part of the website at any time without notice for operational, maintenance, or regulatory reasons.
5.1 All content on this website, including text, branding, logos, graphics, and layout, is owned by or licensed to MortgageXpress.
5.2 You may view and print content for personal, non-commercial use only.
5.3 You must not copy, reproduce, modify, distribute, or exploit any content without our prior written consent.
6.1 This website may contain links to third-party websites.
6.2 We do not control and are not responsible for the content, accuracy, or privacy practices of third-party sites.
6.3 Accessing third-party websites is at your own risk.
7.1 To the maximum extent permitted by law, we are not liable for any loss, damage, or expense arising from:
your use of, or reliance on, information on this website;
delays, errors, or interruptions in website availability;
unauthorised access or data breaches beyond our reasonable control.
7.2 We do not exclude any rights or remedies that cannot be excluded under Australian Consumer Law.
7.3 Where liability cannot be excluded, our liability is limited to resupplying the services or the cost of resupplying them, to the extent permitted by law.
8.1 Nothing on this website constitutes personal financial advice, legal advice, or a recommendation.
8.2 You should seek independent professional advice before making any financial decisions.
9.1 Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms.
9.2 By using this website, you consent to the handling of personal information in accordance with our Privacy Policy.
10.1 If you have a concern or complaint regarding our services or website, please contact us directly so we can attempt to resolve the issue promptly.
10.2 Details of our complaints handling process are available on request.
11.1 We may update these Terms from time to time.
11.2 The most current version will always be available on our website, and continued use constitutes acceptance of the updated Terms.
12.1 These Terms are governed by the laws of Australia.
12.2 You submit to the non-exclusive jurisdiction of the courts of the relevant Australian state or territory.
If you have any questions about these Terms, please contact:
MortgageXpress Pty Ltd
Suite 31, Level 3, 2 Brandon Park Drive
Wheelers Hill (VIC) 3150
Phone: 1300 390 967
Email: info@mortgagexpress.com.au
